Pathetic and unreliable service

Service is extremely limited and useless. We have been having internet issues for few days now. We have to just sit and wait for it to get sorted on its own, because trying to contact Webafrica in any way or form is always unsuccessful. If you try and call customer services, you have to speak to an automated service that either just cuts off or makes you in circles. Then trying the Whatsapp line, which is supposedly for emergencies, is even more ridiculous than one would imagine. Yet again you have to speak to an automated robot, and when you request to get assistance from an agent you have to literally wait hours on end for anyone to contact you or alternatively they just ignore you completely. With working from home we rely on Fibre connections to be stable and it's what we pay for. Unfortunately with Webafrica once they have your money they not interested in ensuring that you receive the best possible service. I will definitely not recommend Webafrica to anyone that is looking for Fibre and I will definitely be exploring services from other service providers instead!