Pathetic, 2hrs waiti...

Hello Lee,

Thanks for taking the time to share your feedback with us. We understand how frustrating and disappointing it must be to wait such a long time to reach an agent, especially when you need assistance urgently.

We have shared your experience with our Service Quality Team for review, as we continue working on improving our response times and overall support experience.

If you still need assistance, please reach out to us via Hello Peter and our team will assist you as quickly as possible.

Warm regards,
Webafrica Crew