Overpriced and pathetic customer service as "chat" is the only means of access?

Very irritated with WebAfrica they have been overcharging me for months compared to other service providers for the same service. You would think it would be easy to cancel an account but no, I spend an hour on a chat with them trying to keep me as a customer only to find out when I say again I am not interested that there is no phone number or no email address to cancel and I have to log on to another chat on Monday. ******* customer service.