Overcharging

Webafrica has been overcharging me for fibre service and when I query it they answer they have had a price increase. When I check on the pricing structure there is no service for what they bill for and I find higher speed services for less on it. On their user dashboard under "change my package" they show the current service amount of R969.00. When I compare that amount with the same package in their options it is R679.00 (an overcharge of R290.00)

The only way one can communicate with them is through a whatsapp service and there the agents just end the chat when it gets difficult for them to answer.

Really bad service from them. Stay away.