Overcharged

I have moved to a new place and I opted to be on the same package. Webafrica are now overcharging me. They have even processed a debit order on my account without my authorization. When I cancelled the debit order they have terminated my service.

I have been with WebAfrica for a long time and this is terrible service from them. This is not the first time I have been overcharged by them.

I have logged a complaint with them on 22/01/2021, I see that my query is still being "PROCESSED" while I am being overcharged.

This really terrible from them and I am thinking of cancelling my service with them and moving over to a different service provider.