Overall experience- good

Hi Annalene,  Thank you for your feedback. We’re glad to hear that your overall experience was good and that things worked out for you in the end. That said, we understand your concern around the turnaround time and the long wait when trying to reach an agent, that’s definitely not the experience we aim to deliver. Your comments are valuable and will be used to help us improve both response times and accessibility to support. Warm regards,
 Webafrica Crew