Over promise/under deliver big time!!

I really cannot stand these "new age" businesses with "new age" ethics and efficiency - and no accountability or access to more senior and/or responsible management. I have now been waiting for weeks to try and get my fibre connected and working despite the fact that Webafrica have invoiced me for September and October. You just get hopeless call centre responses, half baked support, amazement from own staff at what their colleagues promise to get the sale etc etc. And then to try and cancel debit orders etc etc?? All the while never being able to reach more than an automated answering service or a technician who cannot help!! Where are the accountable sales persons, where is an operations executive, where is the CEO? Fancy nonsense about his brilliance and "peoples persons" character on website but no contact details. Useless executive!! Result is I have cancelled all my services and will go elsewhere. Come fetch your router Webafrica!!