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Bryan A

1 reviews | Active since Nov 2019

16 Oct 2023, 10:50

Over Promise and Undelivers WEB AFRICA

Another SP that over promise but under delivers. We have paid for Fibre services and still waiting to receive service. Poorly trained agents mis-informing customers. Absolutely sad that private companies are operating just like our failed government departments.

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Replies (3)
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Bryan A's update16 Oct 2023, 11:08
Reviewer Update
Please can I have a trained experienced person from this organization to call me. We are dealing with such poorly trained agents that are misleading and misinforming customers.
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Bryan A's update16 Oct 2023, 11:09
Reviewer Update
May I please have a trained person from this company call me.
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Bryan A's update16 Oct 2023, 13:40
Reviewer Update
Companies are hiding behind technology to avoid contact with customers. WEBAFRICA is a typical example of how the tech is being poorly abused to hide from poor customer service