Over billing no service upgrade as per confirmation

Worst Service provider ever.

Upgraded my line speed last year , paying double what i use to and had intermitted service at least 4 times a day.

Comlaint daily and report the ussue, you can since kast year only work though a bot and the connected to live chat in service hours.

After no service once againg searching for a new service orovider rwalised that the package was never upgraded but been billed double for almost a year.

If I havs not consider cancelling my service and comparing would have never realised their mistake.

Logged a call for a full refund of over charges ...please do not even consider their services they will take your money, no live status updates, no escalation or feedback no service.

Quick email for the first time in moths escation and no mention of ********* billing and under service.No technical assistance at all do it yoursel with a whutsapp chat.

Then yoy still need to give 30 days notice but they happy to double charge you fir months.