LM
Lehlohonolo M
1 reviews | Active since Mar 2026
31 Mar 2026, 09:28
*Outstanding support from Charmaine first time application made easy* Applying for Web Africa’s Wi-Fi as a new customer, I was assisted by Charmaine
*Outstanding support from Charmaine first time application made easy* Applying for Web Africa’s Wi-Fi as a new customer, I was assisted by Charmaine. From the start she was attentive and patient, walking me through the process and answering every question. After I’d paid, I realised the installation address was wrong. Charmaine handled the correction calmly, kept me updated and even called to confirm everything was received and in order. Her professionalism and care turned what could have been a frustrating mistake into a smooth experience. Thank you, Charmaine and thank you, Web Africa, for having people like her on your team.
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Replies (1)Webafrica's replyOfficial
31 Mar 2026, 09:41Hello Lehlohonolo. Thank you for sharing your experience. We’re delighted to hear that Charmaine provided such attentive, patient, and professional support throughout your application. It’s wonderful to know she turned a potential hiccup into a smooth and positive experience. Your feedback will be shared with her and the wider team—it’s exactly the standard of service we aim to provide every customer.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
Webafrica's reply31 Mar 2026, 09:41
Official
Hello Lehlohonolo. Thank you for sharing your experience. We’re delighted to hear that Charmaine provided such attentive, patient, and professional support throughout your application. It’s wonderful to know she turned a potential hiccup into a smooth and positive experience. Your feedback will be shared with her and the wider team—it’s exactly the standard of service we aim to provide every customer.
Warm regards,
Webafrica Crew
Warm regards,
Webafrica Crew
