outstanding balance for services i didn't order
<p>In July I ordered a service at webafrica but when the username and password didn't work so I checked my bank account and there was not enough funds so I assumed it was never activated so I left it and last month I wanted to try there service once again but my account was suspended. It showed that I owe them around R300 phoned them to ask them why and I explained what the problem is and they said they will credit the outstanding amount because I never used it. The next day I went on the website logged in and now I owed them even more money than the previous so I phoned them again and long wait for the pickup I explained again and she said she understands and will fix it. The same the next day I also got billed for a other service I didn't even order so more money I owed now it was around R700 so I phoned again and the lady told me she is going tell the cancelation department to phone me, they never phoned me so next day I phoned again and the same thing and explained the problem and again they said they will fix it so the cancelation department phoned and I canceled all of the services I think there was around four and I only wanted one. It’s been around a week of phoning and one problem gets fixed and then there is another problem. My account still shows I owe them money and the problem should have been fixed by now.</p>
