Only uncapped are available and no capped DATA for Account ***

Good Day

On the 10th of June 2020 i sent in a email to inquiry regarding my account with cellphone ***. The capped data of 60 gig stop functioning from the 8th, however the uncapped data from 00h00 till 06h00 am does function normal. Till today i haven't received any response from them. Today when i check it gives me a notification that i've ran out of data. please see the attached email i sent. From: Gabisile Manamela Transnet Freight Rail Johannesburg Sent: 10 June 2020 09:16 PM To: Webafrica; ***; Melissa Hartzenberg Subject: Inquiries regarding # ***

Good Day I would to inquire regarding the above mentioned number Since the 8th of June 2020 the capped data which is during the day is not connecting and however the uncapped can connect. I've checked my router and there is nothing wrong with it. Please check for me if there is any problem with my account. Regards Bonisile Manamela -- Sent from Outlook Email App for Android

I'm currently working from home due to the COVID-19 and my daughter is doing online classes daily. This has impacted me financially since i had to buy DATA to connect and response was received from WEBAFRICA regarding my account.