One of your customer care agents by the name Neo is a gem

Hello  Tanaka. Thank you for sharing your feedback with us. We’re really glad to hear that Neo was able to provide professional and excellent service; that kind of support is exactly what we aim for. 

We also note that you’ve rated your experience 3 stars. Your input is valuable, and we’d love to understand how we can make your next experience even better. Any additional feedback you can share will help us improve our service for you and all our customers. Please feel free to send us a private message for any further discussion or assistance. 

Warm regards,
Webafrica Crew