kM
khutso M
1 reviews | Active since Jun 2018
31 Mar 2026, 18:01
On the billing proce...
On the billing process, please improve on showing whether the payment went through or not rather than waiting couple of days to send a non-payment notification
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
01 Apr 2026, 10:19Hi khutso,
Thank you for sharing this feedback with us. We completely understand how waiting several days for a non-payment notification can be frustrating, especially when you’re trying to keep track of your payments and account status.
We’ll be submitting your suggestion to our service and quality team so they can review ways to make payment confirmations clearer and more immediate. Your input is valuable in helping us improve the experience for all our customers.
If you’d like to discuss this further or need assistance with your current billing, feel free to send us a direct message on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew
Thank you for sharing this feedback with us. We completely understand how waiting several days for a non-payment notification can be frustrating, especially when you’re trying to keep track of your payments and account status.
We’ll be submitting your suggestion to our service and quality team so they can review ways to make payment confirmations clearer and more immediate. Your input is valuable in helping us improve the experience for all our customers.
If you’d like to discuss this further or need assistance with your current billing, feel free to send us a direct message on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew
Webafrica's reply01 Apr 2026, 10:19
Official
Hi khutso,
Thank you for sharing this feedback with us. We completely understand how waiting several days for a non-payment notification can be frustrating, especially when you’re trying to keep track of your payments and account status.
We’ll be submitting your suggestion to our service and quality team so they can review ways to make payment confirmations clearer and more immediate. Your input is valuable in helping us improve the experience for all our customers.
If you’d like to discuss this further or need assistance with your current billing, feel free to send us a direct message on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew
Thank you for sharing this feedback with us. We completely understand how waiting several days for a non-payment notification can be frustrating, especially when you’re trying to keep track of your payments and account status.
We’ll be submitting your suggestion to our service and quality team so they can review ways to make payment confirmations clearer and more immediate. Your input is valuable in helping us improve the experience for all our customers.
If you’d like to discuss this further or need assistance with your current billing, feel free to send us a direct message on Hello Peter and we’ll be happy to help.
Warm regards,
Webafrica Crew