On 10th April, i ordered fiber

Hi Jonathan,  Thank you for bringing this to our attention, and we truly understand your frustration given the long delay and repeated follow-ups without resolution. That is not the experience we aim to deliver. We can confirm that your installation query has now been escalated to our support team for urgent attention. They will review the provisioning status and engage with the relevant fibre network team to establish the cause of the delay and progress the installation. We appreciate your patience while this is being actively worked on, and we will ensure the matter receives the attention it requires. Warm regards,
 Webafrica Crew