NOTICE OF CANCELLATION

Dear WebAfrica

Your WhatsApp support process and agents are beyond pathetic, I've tried one last time follow the correct channel and as soon as I told the agent I need to cancel my service he totally ignored me for an hour, and I promptly ended the chat and will not be wasting another minute of my time with your company. I hereby give notice of my cancellation which WILL take effect at the end of April 2023, this is within the one calendar month notice period. My service is more than 12 months old and I did not receive any connecting hardware from you so there is nothing for you to claw back either. The credit card I use for payment is dedicated to WebAfrica payments and will be promptly disabled on 2 April after you've taken the final payment on 1 April (you bill in advance).

It feels great to finally be rid of WebAfrica.

To others in my situation, if you're paying by credit card, most banks let you create temporary cards for online payments where you control their expiry and can disable them at any point - my suggestion is you switch your payment method to a temporary card and remove your real card, and then promptly disable your temporary card after your final payment has been deducted. Sometimes you have to fight fire with fire.