CS
Charles S

1 reviews | Active since May 2011

19 Aug 2017, 10:02

Nothing every sorted out by this company

We have been having ongoing problems and nothing is ever resolved. There are no managers willing to take responsibility or speak to their clients. They up prices without any justification or notification and their service is appalling. They know that to move from one ISP to another is time consuming and expensive for the client so they "TREAT YOU LIKE DIRT". When will managers and owners of businesses learn that customers are not an interruption to their businesses.

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Replies (1)
Webafrica
Webafrica's reply21 Aug 2017, 09:50
Official

Hello ,

Thank you so much for your enquiry.

We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah