NOT WORTH ONE STAR!!!!!! *** SERVICE

My name is Marcelino Nanton, with ID Number *** 085, cell phone number ***.

I am absolutely appalled by the ********** service I’ve received from WebAfrica. Despite being charged R1600.00 each month, they have failed to install the essential powerbox at my property, which means I have never had access to any of their services. It’s utterly baffling that I’ve been billed consistently for a service that has never been provided. I have not used a single MB of data, yet I’m expected to pay a substantial monthly fee for a service that doesn’t exist.

Their customer service has been completely unhelpful and indifferent to my complaints. I’ve contacted them multiple times to resolve this issue, only to be met with delays and vague responses. They continue to insist that I am responsible for the payment, even though they have failed to fulfill their obligations. It's frustrating to deal with a company that doesn’t take any responsibility for their mistakes and seems completely uninterested in providing the service they promised.

I feel completely ********** by WebAfrica, and I would never recommend them to anyone. They have shown a complete lack of professionalism, and their inability to address the most basic issues has left me feeling cheated. Charging me for a service that I have never been able to use is not only ********* but also incredibly frustrating. I will be exploring all options to take further action and make sure others don’t fall victim to the same awful service. Avoid WebAfrica at all costs!