Not worth a single penny

What a terrible experience! I've had my service active for almost 2 years, you can never get an agent online or speak to anyone unless you pretend to sign up a service. I have logged a fault almost 3 months ago and to date no help! No internet most the time. It's shocking to think they have cut off all human interactions for faults but maintain open lines for new sales. Worst experience I've had in years.