JB
Jarryd B

1 reviews | Active since Sept 2018

12 Sept 2018, 23:06

Not usable LTE speed/ No connection

Past 3 nights iv have download speeds of around 0.2Mbps...then no connection at all from about 10pm onwards. During the day i hit about 25Mbps even though it should be more, i don't mind. I cant even open a webpage at night. Its ridiculous. Im not paying for half service. I will cancel if not resolved promptly.

0
Replies (1)
Webafrica
Webafrica's reply13 Sept 2018, 10:22
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica