1 reviews | Active since Nov 2009
Not Responding
<p>I ordered fibre Internet from WebAfrica on March 14th. (Three weeks ago today.)</p> <p>Order number ********** 720.</p> <p>I've tried contacing them via their website and via e-mail to find out the status of my application. However I'm getting no response to my queries.</p> <p>I realise it can take a while for fibre to be installed, but at the very least I would expect a response to my e-mail telling me what is happening. How long does it take to get an answer?</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,