Not reliable, not tr...

Morning  Sisana. We hear your concern, and we understand how frustrating it is when your service feels unreliable or unclear. That’s not the experience we want you to have. We can see that one of our agents connected with you on WhatsApp earlier this morning and is logging your query with our Retentions team, ref# W***. They will review your account in detail and be in touch as soon as possible to provide clarity and assist with the next steps. We’re committed to getting this resolved for you and restoring your confidence in the service. 

Warm regards, 
Webafrica Crew