A
Andile
1 reviews | Active since May 2026
08 May 2026, 17:35
Not happy with how t...
Not happy with how they calculated my prorata, I was charged more when the service only started working a day before the month ended
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Replies (1)
Webafrica's replyOfficial
11 May 2026, 08:18Hi Andile, we’ve checked the account and can confirm that the credit has already been processed and app**** successfully under reference CM179684. This should now reflect against your account balance and billing records accordingly. For added visibility, you can also track credits and invoice adjustments through the Webafrica app or client portal under the billing section. If there’s anything further you’d like us to verify regarding the account or billing, we’ll gladly assist. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply11 May 2026, 08:18
Official
Hi Andile, we’ve checked the account and can confirm that the credit has already been processed and app**** successfully under reference CM179684. This should now reflect against your account balance and billing records accordingly. For added visibility, you can also track credits and invoice adjustments through the Webafrica app or client portal under the billing section. If there’s anything further you’d like us to verify regarding the account or billing, we’ll gladly assist. Warm regards,
Webafrica Crew
Webafrica Crew