T
Thulani
1 reviews | Active since May 2026
26 May 2026, 15:35
not happy with first...
not happy with first hand experience was promised service within 5 days but still after 6/7 days had to call number of time to be attended not even sure you legit
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Webafrica's replyOfficial
26 May 2026, 15:53Hi Thulani,
We understand how disappointing a first experience like this can be, and the service journey should always be smooth from start to finish, especially when you’re newly signed up. This is not how we want you to feel, and we appreciate you raising your concerns.
We’ve reviewed your account and can confirm that the RICA documents have been received and submitted for processing. The relevant teams are actively handling this and will continue working to ensure everything progresses as it should so your service can move forward correctly.
If you require any further assistance, please send us a direct message on Hello Peter with your details, and we’ll be happy to assist.
Warm regards,
Webafrica Crew
We understand how disappointing a first experience like this can be, and the service journey should always be smooth from start to finish, especially when you’re newly signed up. This is not how we want you to feel, and we appreciate you raising your concerns.
We’ve reviewed your account and can confirm that the RICA documents have been received and submitted for processing. The relevant teams are actively handling this and will continue working to ensure everything progresses as it should so your service can move forward correctly.
If you require any further assistance, please send us a direct message on Hello Peter with your details, and we’ll be happy to assist.
Warm regards,
Webafrica Crew
Webafrica's reply26 May 2026, 15:53
Official
Hi Thulani,
We understand how disappointing a first experience like this can be, and the service journey should always be smooth from start to finish, especially when you’re newly signed up. This is not how we want you to feel, and we appreciate you raising your concerns.
We’ve reviewed your account and can confirm that the RICA documents have been received and submitted for processing. The relevant teams are actively handling this and will continue working to ensure everything progresses as it should so your service can move forward correctly.
If you require any further assistance, please send us a direct message on Hello Peter with your details, and we’ll be happy to assist.
Warm regards,
Webafrica Crew
We understand how disappointing a first experience like this can be, and the service journey should always be smooth from start to finish, especially when you’re newly signed up. This is not how we want you to feel, and we appreciate you raising your concerns.
We’ve reviewed your account and can confirm that the RICA documents have been received and submitted for processing. The relevant teams are actively handling this and will continue working to ensure everything progresses as it should so your service can move forward correctly.
If you require any further assistance, please send us a direct message on Hello Peter with your details, and we’ll be happy to assist.
Warm regards,
Webafrica Crew