1 reviews | Active since Feb 2009
not bothering about poor service delivery
i have an ongoing problem for over a month which is unresolved. ive complained via phone, mail , their internet live chat and portal opening tickets to report yet im getting nowhere. i have even tried this method and was promised help via hello peter but that was it...web africa has now deleted all my open tickets to erase proof of problems and my poor speeds still persist. i have even contacted telkom myself and they say i must speak to my service provider. nobody seems interested and they just taking my money!!!
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah