1 reviews | Active since Jul 2011
Not as good as the Big Boys
Webafrica recently had a melt-down on their mail server, caused by bad maintenance. They promised to resolve the matter quickly and send through all mail that was blocked. They did neither. It took them more than a week to resolve the problem (they could have built a server from scratch in less than a day) and when I asked about my email, they responded that they deleted it and didn't bother to inform anyone. Actions like these tell you how much they REALLY appreciate customers.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica