BMFG
Boitumelo Marcia Felicia Griffiths

1 reviews | Active since May 2026

04 May 2026, 20:30

NONSENSE SERVICE PROVIDER

Most disgusting service provider I have ever used!! I have tried to cancel and been debited extra for their normal cancellation fee. YET THESE ASSHOLES STILL WANNA CHARGE MY ACCOUNT. I HAVE CONTACTED THEM MULTIPLE TIMES, USLESS. THEY QUICK TO GIVE YOU AN ACCOUNT YET TO CANCWL YHOOOO

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Replies (1)
Webafrica
Webafrica's reply05 May 2026, 09:00
Official
Hi  Boitumelo.

ref# IYA13 

We hear how upset and frustrated you are, especially after trying multiple times to cancel and still seeing charges go through. That’s frustrating, and it’s not the experience you should be having when managing something as important as your account. 
We’ve arranged for our cancellation team to review your account as a priority and get in touch with you directly to address your concerns and guide you through the next steps. 
As part of this, they will:
 • Review your cancellation request and when it was submitted
 • Check all billing and any charges app****, including the cancellation fee
 • Clarify and resolve any further charges on your account 
We also understand how difficult it’s been to get assistance, and your feedback around support responsiveness has been noted so that it can be addressed internally. 
The team will contact you directly to reach a clear resolution. We appreciate you raising this and allowing us to sort it out properly. 

Warm regards, 
Webafrica Crew