CF
Chiara F

1 reviews | Active since Jan 2011

13 Apr 2017, 09:33

Non response continues

<p>I contacted WebAfrica to enquire about double billing. They took a week to respond to say there was no double billing only to find out that there actually was! I followed up on their email and three days later, still no response. I suggest poeple out there not to use WebAfrica - if you have a problem with them they will never follow up, unless it's you owing money to them. Shame on you!</p>

0
Replies (1)
Webafrica
Webafrica's reply13 Apr 2017, 11:37
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah

Best regards,