Non existent Support and they hold you hostage if you want to leave

Non existent Support and they hold you hostage if you want to leave. WebAfrica did a price match for me in early 2022, R1050 odd vs the standard R1299 for a 200/200 line. In September they send me a mail saying its not feasible for them to service me at this price and will revert to full price. I said if they go back to the old price I want to cancel. They promised me on the poor whatsapp support that i would be credited the difference and the monthly cost would change going forward. Its a new month and i was billed the full R1299 so i will attempt to cancel again. Worst ISP in South Africa, hands down