JR
Jurie R

1 reviews | Active since Feb 2024

10 Aug 2018, 17:08

Non existent service from Web Africa

Ticket number : 226615 . I rep**** to an e-mail this morning at 10:45 to a Certain Mr/ Miss Valentine, then phoned them at 10:47 , after holding on for 07 minutes I disconnected , no response since my mail . I phoned Web Africa at at 16:30 , held on for 20 minutes for a Sales Consultant , no one answered , then phoned their activations department , after few minutes , got machine saying their are no consultant and phone line went . dead . I wonder how one will get help if you have a technical issue Absolute poor service

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Replies (1)
Webafrica
Webafrica's reply13 Aug 2018, 10:05
Official

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica