DS
David S

1 reviews | Active since Oct 2010

13 Mar 2018, 09:33

Non existent service at Webafrica

2 months ago I ordered my Fiber Line. It's been 1 month since the line was installed and since then no word from Webafrica. I have sent email after email with no reply.

They will now lose a customer who has been with them for over 5 years.

0
Replies (2)
Webafrica
Webafrica's reply14 Mar 2018, 09:45
Official

Hello ,

Sorry to hear you’ve had a bad experience. We will do our best to sort it out.

So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.

Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Webafrica

DS
David S's update14 Mar 2018, 10:15
Reviewer Update
You have my ID, my email, telephone number and my complaint, but now you want me to email you again? I am so sorry I have to work with you.