Non-existent service

<p>I registered a new account on 4 January and saw that there was an option for webafrica to handle all the Telkom hassle for me. What an amazing idea! What a fail implementation though. I seriously think you have just lost my application as I have received no communication from Telkom to say it was received. I have emailed 3 times, every time my case will be escalated. I spoke to someone on live chat and again, my request was escalted but yet no one ever gets back to me. My neighbours went to Telkom directly to get their new line installed. They had no hassles, their line was installed last week after only waiting 2 weeks. I've been waiting almost 2 months now and am no where closer to getting my internet. I should never have had you deal with this on my behalf as clearly Telkom is more competent at getting this sorted than you are. My order confirmation number is ********** 595</p> <p> </p> <p>Can someone please get back to me once you have actual feedback. I am not interested in being told that this has been escalted again. </p>