NON Existatnt service.

I app**** for connection via Webafrica in June 2022 . When we STARTED enquiring I enquired about VOIP. Despite at least 25 e mails to '***'; '***' ; '***' we CANNOT get an answer from Webafrica . We CANNOT get hold of Webafrica telephonically. WHAT THE FLIPPING HECK do we do to move forward??????? AW