1 reviews | Active since Aug 2015
Non delivery and claiming that they could not get in touch
We received an sms on the 15th saying that webafrica would deliver the router that day. We waited at home all day patiently. No one came. On the 16th we receive an sms saying that they could not get hold of us and the order 40349 would be cancelled if we did not get in touch with webafrica. When calling the webafrica number, the message says to phone in office hours, 8 to 5, which is the time I have phoned. Really not good service. I have already paid webafrica.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah