Non-communication despite endless promises

Waiting for 3 weeks now for a call back regarding consistently slow internet promised by the helpless call centre of Webafrica. Last person to promise a call back was Yolanda Mseleni. What the managers of Webafrica probably do not understand is, we have a choice. There is a lot of competition on the market. On top of that, Webafrica has raised their rates considerabyl over the past 2 years, way above inflation rate. We are ready to change our provider, this non existent service of Webafrica is appalling.