No words can explain the pathetic service they deliver.

Webafrica customer service number ***.

WhatsApp no help, calling also no help and emails no response. How does the problem get solved.

MTN unlimited for R999 Rica was a problem and nobody to help. Delivery on-time and service pending, just shows red. I after numerous hours trying to get to an agent, passed from pillar to post. No transparency.

No free calls, no 48hrs activation, no more waiting but it takes forever. Not transparent enough about fair usage policy. They don't inform you when you will be billed for the prorate.

After spending waisted time on the WhatsApp chat problem not solved, calling them is out of their control.

They quick to demand payment once service is running, but no communication when the debit will take place and threatened me to disconnect the service if payment not made.

I spent 5 days on the WhatsApp chat but not helpful at all agent disconnects you and then you have the hour wait again to chat to an agent and then the same thing. Eventually I find the number and call to speak to a real person and the voice prompt say WhatsApp is a quicker response in 5 min what a joke. Saturday there was no agent available from 8am to 6pm just waiting. Sunday was 4hrs.

I lost 4days of work and also lost so much money after a service was promised and not meeting with the SLA. Now that I'm active after the long battle I logged a complaint yet no response.

Must we pay for such a pathetic service. Very quick to take your money but lack customer service failure to deliver on the product advertised and yet don't have the full product.

Endless battle with many problems and no resolution.