1 reviews | Active since Nov 2012
NO WIFI SINCE 21 MAY 2021
Our internet has been off since 21 May 2021 (see my original post of 15 June 2021). I have to start working from home next week and I cannot! You are forcing me to go into public places to sit where I can be on WiFi simply so that I do not lose my job. You are jeopardising my safety and livelihood by your actions. The faults we log go unresolved (32731) and you have the audacity to phone and ask whether we have been helped! Really? You are our service provider - YOU NEED TO HELP!! You say the fault is with MetroFibre which we agree with, but surely you can put pressure on them as our service provider. This has to be sorted a.s.a.p. or I need to consider my legal options as I have found no joy from you as yet.
