JL
Jenay L

1 reviews | Active since May 2022

06 Mar 2024, 12:36

NO WIFI FOR 6DAYS, PAYMENT LINK FAULTY, NO CUSTOMER SERVICE OPTION TO CALL AND WEBCHAT ROBOTICS ALSO FAULTY!!!

They do not have a customer care service line you can call directly when their web chat robots have a glitch. I have been have 6 days of no service, non-existing. They did not debit from my account, due to their payment link being faulty, they then deactivated my wifi service due to technical issues on their side. I have been call their sales department on ***and every consultant I have spoken to has hung up on me. I am not able to speak to any manager or supervisor. Due to this I will be changing my wifi network to a new service provider. This is really bad service!

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