HS
Heike S
1 reviews | Active since Sept 2021
05 Oct 2022, 15:59
No valid business contact details besides WhatsApp and bounds you to a contract they won't help you get out of.
Wish I could rate 0. Similar story to all the reviews. Can't get a hold of them and conveniently get assistance in a new month and they can only cancel contract on 1 December. On WhatsApp the following agents were connected to my chat: Victor, Lwandisiwe, Grant/Gerald, Shimani, Janine Warren, who left me waiting 2 hours for Winchesro, Redirected back to Janine.
Victor& Shimani leaves chats before even responding.
I am now waiting 48 hours for management to get back to me.
They were fined R30 000 during this week for both having no valid contact details besides WhatsApp and for blurry cancellation processes. Do not let them rip you off!!
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