1 reviews | Active since Jul 2017
No techical support service
<p>I signed up for fiber internet. The router was delivered and i was told that it is plug and play. I plugged tge routee and there has been no internet connection. Its been over two weeks and everytime i cintact the techical assistance line there is no respinse. The phine always rings for over 30 minutes. I have received an invoice but i dont have service.</p> <p> </p> <p> </p> <p> </p> <p>I have received an invoice</p>
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
We would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
As soon as we receive your email to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah