No support services at all. Nonsense company

I have never, ever seen such a mediocre or support services from any other company, but WEBAFRICA. Their services are such a joke and their sense of urgency is even worse. If you're not always talking to a robot that is also dumb and has close to no answers and solutions, you're being ignored. No one gets back to you unless it's a sales call. You wait on the call for close to an hour then they hang up. They are the most useless internet providers I have ever came across. And what's worse, they never reply to any queries. My question is, why are we still supporting such idiotic businesses who do not give a rats ass **** about their own company? I am so livid!