NL
Nico L
1 reviews | Active since Mar 2026
12 Mar 2026, 08:51
No support or service from Webafrica
I'm with Webafrica due to them offering very good price deals however if aftersales support and service is important to you I would stay away from them. They only offer support via WhatsApp and most all of the time the conversation request goes unanswered and even if you try to chat via the website the chat times out due to unresponsiveness. If you have a network or Internet outage you need to rely on other contacts for info because you will probably not get any from Webafrica.
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Webafrica's replyOfficial
12 Mar 2026, 09:26Hi Nico, thank you for sharing your experience. We appreciate your feedback regarding our aftersales support and understand how frustrating it can be when it feels difficult to get timely assistance. Your feedback helps us identify areas where we need to improve, and we are working on enhancing our support channels so that customers can reach us more reliably in the future. If you still require assistance with any current issues, please feel free to share the details with us, and we’ll be happy to help. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply12 Mar 2026, 09:26
Official
Hi Nico, thank you for sharing your experience. We appreciate your feedback regarding our aftersales support and understand how frustrating it can be when it feels difficult to get timely assistance. Your feedback helps us identify areas where we need to improve, and we are working on enhancing our support channels so that customers can reach us more reliably in the future. If you still require assistance with any current issues, please feel free to share the details with us, and we’ll be happy to help. Warm regards,
Webafrica Crew
Webafrica Crew