1 reviews | Active since Oct 2014
no SUPPORT from Web Africa
I have been having a horrible time on my new Cell C connections with Web Africa. I was also a re-seller for Web Africa until recently they just decided that I can not re-sell anymore and they cancelled my new orders I made for clients, no reason or explanation given to me.
I called support a few times to help me resolve the slow Cell C connections and all I get is " change the APN settings" that's it, no other support. This is really a problem but seem Web Africa decided to just leave it.
It seems like Web Africa doesn't care about client service anymore.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica