No Support, Data for LTE just missing

Web Africa support is next to no where, long call wait times, Whatsapp chat just though Knowledge base articles that have zero to do with my query.

I have requested call back, waiting for hours already for said call back.

I logged a support ticket by emailing them only to have them close it immediately without attending to the issue.

Support ticket : ID: ***

My issue is that immediately at the start of the month 8Gb of data is used, even though the data break down shows no data was used the day.