LM
Louis M
1 reviews | Active since Aug 2011
10 Feb 2015, 16:43
No Support
I phoned the call centre to find out why my hosting is in a pending state for more than a month, I was not helped at all, I was on hold for more than 10 minutes before I decided to end the call. This is ridicules I left my previous provider because there was no support. Seems that they will loose me as well.
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Webafrica's replyOfficial
19 Feb 2015, 17:44Hello louis_marais,
According to the feedback received from our Hosting guys, they have been in touch with you via our ticket system and they are awaiting for your feedback.
Nevertheless, we would like to apologise for how your query was handled and for the long wait to speak to our team. We hope this matter has been resolved to your satisfaction. If it's not, please contact our Hosting team on: ***.
Regards
Mkhululi
Online Team
According to the feedback received from our Hosting guys, they have been in touch with you via our ticket system and they are awaiting for your feedback.
Nevertheless, we would like to apologise for how your query was handled and for the long wait to speak to our team. We hope this matter has been resolved to your satisfaction. If it's not, please contact our Hosting team on: ***.
Regards
Mkhululi
Online Team
Best regards,
Webafrica's reply19 Feb 2015, 17:44
Official
Hello louis_marais,
According to the feedback received from our Hosting guys, they have been in touch with you via our ticket system and they are awaiting for your feedback.
Nevertheless, we would like to apologise for how your query was handled and for the long wait to speak to our team. We hope this matter has been resolved to your satisfaction. If it's not, please contact our Hosting team on: ***.
Regards
Mkhululi
Online Team
According to the feedback received from our Hosting guys, they have been in touch with you via our ticket system and they are awaiting for your feedback.
Nevertheless, we would like to apologise for how your query was handled and for the long wait to speak to our team. We hope this matter has been resolved to your satisfaction. If it's not, please contact our Hosting team on: ***.
Regards
Mkhululi
Online Team
Best regards,