No service without their chatbot

Webafrica has no customer service. We opened a new fiber contract with them, the sales department was quick, installation was good, then no service from there. It has been 2 months, we do not have an activated line, but they have been deducting money every month. There is NO and I mean NO way to speak to a consultant other than using some half-baked chatbot. If you call sales (The only number that you can), and even mention you have an issue, they slam the phone in your ear. This company does not deserve your time or money, look for some other options.