No service. Poor customer care.

I joined Webafrica on the 5 Aug, paid the joining fees.

I have only received feedback on the 10 Aug, they waiting for the payment. Sent it to them on the 10 Aug, and received a call on the 11 Aug 2022. The billing consultant (Aqeelah) said she is sorry for the inconvenience but she will escalate it so that a tech from the area service provider can assist me with the setup.

Today is the 16 Aug 2022. I don't a service. I don't have any sort of communication. So what did I actually pay for.

To make things worse there is nobody in the company to speak with. When you call you only get through to the sales team. I then get told to speak to the billing team bia whatsapp, then there is no response.

Webafrica what's going on. Please just assist to get me connected.