1 reviews | Active since Jan 2018
No service, only their billing works
I received my LTE router 4 days, and my account was immediately debited even though the account wasn't even activated and there was no sign of any services provided. To this day I have no connectivity. I have called the call centre countless times, emailed and logged tickets to no avail. There is no resolution, no feedback and no interest. As a new Client, I am already disgusted with this experience and am ready to move to another provider. Its ridiculous that you make it the Client's problem to put in the work and time to beg for something they have already paid for.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah