No service, no response, no internet, no call backs, nothing!

I have been a reseller with WA for almost 6years now. I have never received any discounts or reseller benefits! Never! Now that i am getting more and more clients to get fibre data via WA, I am told that i will no longer receive a free router because I am a reseller and I receive other benefits... where? When? How????

Service has gone down the drain! Useless company and people working there! Even after phoning in and asking very nicely that a senior person or manager phones me back so we can discusss the whole idea of the so called "benefits" I am receiving... i have not heard a word from anyone. It's been weeks already.

Now... Vumatel is having problems with load shedding and fibre working after power has been restored. More than 50% of each day I have no internet at all!! WA says it's not their problem and Vumatel is responsible. Okay.. all good, yes they provide the line, but why should i then pay for the service i am not receiving??

I AM GATVOL!!! Vumatel sucks and so does WA!!! Useless useless useless!!!!