1 reviews | Active since Nov 2012
No service - no fibre install 2 months
<p>I logged a request on behalf of a client in the Highlands north area over 2 months ago. Phase 1 of 4 easy same phase 2 . Phase 3 installer to action. Themba send me email to confirm details which i did sat 25 feb 2017. After many attemps to phone or email still no response from Fibrehoods. Start phoning webafrica end of March. NO Answer on their phone for progress. Phone Sales yes we inside 3 rings they answer. Detailed my problem answer "we will escalate" . 4 emails later Gary Nero takes control he reply before COB friday 31 march. another week has gone past and still no resolution. I will not use either of these companies again </p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah